Contact us for product support, privacy requests, account-deletion assistance, or reports about community content.
racerecorder@163.com
Account and data deletion
You can delete your account in Driver Center and delete local or cloud records from their respective screens. If you cannot access the app, email us to request deletion. We may verify your identity to protect the account.
After your deletion request is accepted, we aim to delete the account and associated online data within 7 business days. This is a processing target, not a waiting period. Requests requiring human review remain incomplete; reaching the target date does not mark them complete. If processing exceeds this period, contact racerecorder@163.com with your deletion request reference. Completion is confirmed in the app.
Safety notice
Race Recorder is for lawful closed circuits or authorized controlled venues only. Never race on public roads or operate a phone while driving.